OUR PROCESS
Accountable Execution®
We handle the heavy lifting of micro-managing the service provider, giving you peace of mind and transparency.
Achieving a smooth and successful transformation of the IT infrastructure for a large enterprise requires micro-management of a myriad of moving parts. Simplify’s Project Management Team will be fully engaged for the heavy lifting. Each micro-step of the provider’s process is laid out in advance and executed through predetermined milestones with complete transparency. Instead of communicating updates through Excel spreadsheets and email, Simplify’s vendor management application (Advocate™) provides a transparent view of what every vendor is doing with your account. You are in control and can see real time tracking against anchored milestones as Simplify shepherds work on your behalf.
Turn Up / Turn Down
Execution with a single point of contact for all services and an application that prompts for attention at each milestone ensures nothing slips through the cracks. Your Simplify project manager directs the smooth implementation of new services, but also directs the final disconnect (and confirmation that billing stops) of existing services, a task that providers usually leave to customers to handle on their own. Critical dates, common obstacles, service changes and more are accounted for without the common blame shifting or finger pointing.