CHALLENGES

A nationwide financial services provider with over 500 locations faced several challenges with their data and voice networks.

  • High cost with onerous contracts
  • No repository of network inventory
  • Outdated technology
  • Too many providers
  • High workload to support and manage

APPLICATION OF BEST PRACTICES YIELDS RESULTS

#1     Achieved $3.8M annual savings

Negotiated new network and datacenter contracts with providers; instituted lower rates for new circuits; reduced contract commitments

#2     Consolidated providers

Reduced the complexity and load on IT, A/P, and Procurement by consolidating 1,200 lines under one provider and reducing costs

#3     Built a single, solid repository of inventory

Through Simplify’s deep dive analytics, captured the bandwidth, type, location, and cost of every one of this customer’s circuits and voice lines.  All inventory is now housed in Advocate, Simplify’s web-based system

#4     Upgraded/Migrated Technologies while reducing costs

Engaged Simplify’s team of tenured telecom Project Managers to take on the heavy lifting of significant technology migrations:

  • Migrated 100+ data network locations from TDM to Ethernet
  • Migrated 500+ data circuits to new backbone network
  • Migrated 400+ locations from TDM voice to SIP
  • Migrated 400+ locations from POTS to OOB wireless

#5     Reduced IT workload

Forklifted much of the lifecycle support work to Simplify, who maintains the inventory, manages the carrier contracts, project manages all moves, adds, changes and disconnects, and handles trouble resolution

NEW STATE

Simplify has become the client’s trusted advisor, partnering to evaluate and deliver further technology improvements such as SDWAN, lower costs, reduce complexity and forklift ongoing support work.

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